•   English
•   Español
•   Română

• Online support
• 24/7 Service
• Training programs

• Info Line
• Customer Care
• Products & Services Orders
• Telephone Surveys
• Mystery Calls
• Telemarketing
• Lead Generation
• Up & Cross Selling
• Telesales
• Soft Collection
• Loyalty & Retention
• Event

Mission and values

Mission

Valoris’ mission is to build and develop Contact Center services that are professional, innovative and personalized in order to deliver Excellency in customer relations. We bring value on the Contact Center market only by serving the needs of our customers, in the spirit of competition and meeting the expectations of everyone who interacts with us. We act in order to assure the safety of every person, with a deep respect for the environment and the community, with the responsibility to introduce more young people in to the art of efficient communication.

Our values

Will: We have the will to become the best through innovation, quality and enthusiasm.

Adaptability: We are flexible and we shape our business based on every single client, acting with consideration for his needs and objectives

Loyalty: We are loyal and dedicated to our customers, they represent the main concern of each and every one of us; we listen, we communicate, educate and find solutions.

Honesty: Our purpose is to offer our clients real solutions in order to help them adapt to a business environment that is always changing.

Respect: We treasure our customer’s time: every minute can change a simple contact from the database into one loyal customer. We respect the environment and support our community.

Integrity: With our engagement for excellence and integrity, from the first to the last employee, we protect the information of our customers and build durable relations that are based on trust.

Security: We develop durable business relations that are based on trust; we offer our clients the guarantee of efficient services. We ensure our customers of the quality of our services; we handle their needs and offer real competitive advantages anytime, anywhere and in any type of language.