•   English
•   Español
•   Română

• Online support
• 24/7 Service
• Training programs

• Info Line
• Customer Care
• Products & Services Orders
• Telephone Surveys
• Mystery Calls
• Telemarketing
• Lead Generation
• Up & Cross Selling
• Telesales
• Soft Collection
• Loyalty & Retention
• Event

About Valoris

Valoris set off inheriting the long experience of the management team acquired within the profile departments of multinational companies from various industries. The entire management team has a high level of expertise in the area of specific call center services, starting with the experience of call agent and ending with the implementation and development of call center departments within international companies working on the Romanian market.

Proven skills, doubled by the state of the art technology integrated with Microsoft CRM Cisco IPCC and HP, as well as the consulting-based services, predictability, responsiveness and innovation, recommend Valoris as a reliable partner for the companies that want to build the future considering their customer focus.

Regardless of the industry in which it operates, each client benefits of Valoris customer care, sales and marketing services at a high level of quality and professionalism. Even if the current number of agents can handle large amounts of data, for us the quality of the offered service is important. Valoris guarantee consists of the concrete benefits that our client gets at the end of each project, benefits measured through results.

Valoris differential element that brings added value to every project is materialized in the payment of proven results. Results mean cost and human resources optimization, retain customers, grow your business income, flexibility to develop and also ensure you the quality of marketing, customer care and sales services.

Valoris is principally engaged in the business covering of a full range of services related to call center activity:
- Inbound (InfoLine, Customer Support, Product & Services Orders, etc.)
- Outbound (Telemarketing, Telesales, Satisfaction Surveys, etc.)
- Consultancy services offered as support to clients, both in terms of feasibility of outsourcing of non-core business activities, and in terms of defining in-house work processes. Valoris services contribute to costs and human resources optimization, customer loyalty, flexibility of operations and to increase profits for our clients.

After 5 years of presence on the market, Valoris is a permanently growing and developing company. With an efficient increase from year to year, Valoris has the mission of providing excellence in customer relations.

The recommendations received from our clients come to convince you in this respect.