Call Center Romania - BPO Services - Valoris

From a Start-up to a Successful Business


Valoris story began on April 19th 2006, when we made the first call. Since then, we have been continuously growing, specializing in managing customer interactions effectively and we have been developing new working processes to serve more efficiently the needs of each project.

Over 10 million annual interactions
8 foreign languages

Adaptable

Our professionals have experience in 13 different industries.

Secure

One of the warranties we offer is the compliance with the PCI DSS standard.

Efficient

We have the required experience to offer an excellent price-quality ratio.

Digital

Our activity is optimized by using the CISCO, Microsoft and HP equipment and solutions.



Through our customers eyes

  • We chose to work with Valoris Center due to the positive recommendations that we’ve received and because the company already had a portfolio of clients from the leasing industry, which gave us proof about the effective communication that Valoris has with our target of clients. Thanks to the wonderful results that we’ve had, we’ve managed to develop our project, and we’re looking forward to outsource other BPO services at Valoris.
    Operations Director
    Banking Industry
  • We appreciate the way Valoris manages the Call Center service, their employees attitude in the customer relationship, the flexible approach and, especially the end result. Valoris Center was successful in having a positive impact on our sales performance, which determined us to unfold many other common projects. We recommend Valoris Center as a trusted partner, both for the alternative sales funnels and for developing other BPO services.
    Customer Retention Director
    Telecom Industry
  • We know that our goals are daring, but our strategy to achieve them is to keep a permanent contact with our consumers. We needed a qualified partner for making our customer satisfaction studies and Valoris convinced us that can provide the necessary information. Since 2008, Valoris is our only supplier for conducting these studies and we can say that our company’s positive output is also due to our partnership with Valoris.
    Post Sales Service Manager
    Auto Industry
  • We have been working with Valoris Center for over a year for our operations in Europe. Valoris solutions serve our needs regarding both prepaid cards and financial services for our clients in the United Kingdom, Germany, Spain, Italy and, recently, Canada. Valoris provides excellent support services and very good foreign languages speakers.
    Customer Service Director
    Telecom Industry
  • We have chosen Valoris Center taking into consideration the recommendations we have received. We believe that the competitive prices and the qualitative services are complementary, not divergent objectives. Valoris Center helped us reduce the data collection costs and offered us qualitative services.
    Senior Researcher
    Marketing Research
  • We appreciate the way Valoris Center understood our business processes and how the company was able to meet our requirements providing quality information to our customers, the fact that there were no complaints from our clients and the company’s willingness to immediately resolve any type of situation that occurred. The services provided by Valoris are a real help for us in managing client relations, playing an important role in increasing the customer’s satisfaction level.
    Dealer & Customer Relations Director
    Auto Industry