Your business style
 
  • Promotion
  • Selling
  • Loyalty
  • Maintenance

Call Center Bucharest

The Romanian contact center market has not reached its true potential yet

Interview with Cristina Man, CEO Valoris Center: Which are the main trends of the European and global Outsourcing market? (dynamics in numbers, estimation and predictions) The European Contact Center market has reached, during the course of 2010, a value of 18.35 billion $, and the analysts from Frost & Sullivan’s Contact Centers Research and Consulting estimate that it will reach a ...
more »

The Contact Center, a solution for the web 2.0 world

The customer relationship domain is currently going through a phase, governed by structural changes. We live in the ‘web 2.0′ world, a world in which people get connected, express themselves, gather information and convey their satisfaction or complaints. In this environment, where the need to pick up the phone in order to exchange information is being replaced by the keyboard ...
more »

Valoris Center enters the training market

Valoris Center, a company offering a full range of services related to Contact Center activities, enters the training market with customized programs that address the main areas of maintenance and development of an effective relationship with customers. “In recent years we have made significant investments in employee training. The investments have turned into complete facilities, meant to support the training ...
more »

Valoris offers technical support 24 / 7 for Bitdefender

Bitdefender, information security local market leader, has chosen as partner for technical customer care 24/7  Valoris Center. The Project consists in giving technical support for Bitdefender users from Romania, USA, Canada, Australia, United Kingdom and New Zealand. Valoris offers his services via phone and via live chat, by a Bitdefender dedicated team. “We have chosen to work with Valoris after a ...
more »

Se Habla Espanol: Valoris launches the Spanish-language version of the website

Valoris Center which offers a full range of company services associated with call center activities, launches the Spanish-language version of the website. This action is designed to support short and medium term strategy to expand regional projects. According to statistics, the number of native Spanish speakers is between 470 and 500 million people. Among the most commonly spoken languages in ...
more »

Valoris Enterprise has exceeded 800,000 euros in first Semester

In the first half of the year, the Valoris turnover of Contact Center services exceeded 800,000 euros. Amid intensifying efforts from companies to maintain business and increase customer satisfaction, turnover increased especially in the area of customer support services. According to the General Manager of the company, in terms of financial estimates made for 2011, the company will achieve it’s ...
more »

Zepter Romania has chosen Valoris Center in order to ensure the presence to the events hosted with the occasion of achieving 25 years of existence

With the occasion of achieving 25 years of existence , Zepter will host a series of events for all the divisions on the Romanian market : Zepter Home Art, Medical si Home Care.Valoris Center has been chosen to provide call center services for all the campaigns deployed for these events. In Romania, Zepter International promotes the mission for a better , ...
more »

Customer care in staff leasing system

Part of BNP Paribas, Arval is a top international company in the field of operational multi-brand leasing, and also in that of auto fleet management.  With 608.000 vehicles financed at the end of 2009, Arval is the no.1 operational leasing company in France, Italy and on the 2nd place in a European hierarchy. For Arval, Valoris Center is deploying a ...
more »

A successful partnership – DEUTEK and Valoris

DEUTEK, one of the most dynamic manufacturers of interior and exterior finishing materials acting on the Romanian market, developed together with Valoris Center, a complex communication and promotion campaign dedicated to professional painters in Romania. The campaign, designed to bring OSKAR, a premium paint brand from DEUTEK, closer to the painters and professionals from Romania, was a success, so DEUTEK quickly ...
more »

TNS Italia chose Valoris for Customer Satisfaction Survey campaign

TNS Italia is one of the largest and best known market research institutes in Italy with offices in Milan and Rome. Last quarter, TNS Italia chose Valoris Center to develop a Customer Satisfaction Survey campaign for one of its Clients which is acting on Romanian market. Based on a complex questionnaire, Valoris Center gathered the feedback from companies and individuals ...
more »

Valoris increased revenues by 25% in H1 2010

Valoris Center a romanian company which covers the whole range of activities associated with call center services, announces increases in turnover in H1 2010 by 25% comparing with the same period in 2009. Valoris Center , a professional contact center specialized in inbound and outbound services, achieved a turnover of 500,000 Euros in the first six months of the year, ...
more »

Valoris creates new opportunities for RINA Romania – Certification Body

RINA Romania, member of RINA SPA group and working in Management Systems certification in Romania, is present on the Romanian market since 2006 with a portfolio of over 200 clients.  Rina has chosen Valoris Center for a Lead Generation campaign for the local market. With a flexible and adapted approach to local market pricing policy, RINA Romania has established an ...
more »

Valoris, Crescendo and Microsoft, common efforts for crisis IT budgets

Crescendo Solution House chose Valoris Center as a partner for the campaign presentation of Microsoft Romania solutions from  it’s portfolio. The telemarketing campaign initiated by Microsoft and Crescendo aims to popularize the solutions necessary for any organization to achieve its business goals, and offers the possibility of free testing the entire range of Microsoft applications: Microsoft Exchange e-mail, Microsoft Office ...
more »

Valoris recipe for success: efficiency, quality, adaptation to customer demands

In a recession year for the Romanian economy, there were companies that managed to adapt quickly to the difficult market conditions, recording growing results. Valoris managed to be among them, streamlining internal operations and diversifying its offer, so as to provide optimal support to companies that had understood the need to focus on the quality of services provided for their ...
more »

Excellent results in a year of deep crisis

Valoris Center is pleased to announce the financial results for 2009. According to financial statements Valoris Center ended 2009 with a turnover of 1,200,000 USD, an increase of 35% in comparison with the previous year. The operational edge was 14% and was based especially on the Customer Care, Telesales and Info line services. Operational profit before depreciation and amortization EBITDA ...
more »

Valoris Center has achieved the certification SR EN ISO 9001:2008

Valoris Center got in Bucharest, on 27.12.2009, the Quality Management System Certification according to SR EN ISO 9001:2008. This certification is valid until December 2010, and was issued by CERTIND, the most performant certification body in Romania, following up the audit from December 2009. This certifies the progresses that Valoris Center made in the field of quality, both in ...
more »

Call Center and Customer Care Conference & Expo 2007

“We decided that Valoris should take part in this event, both with a speaker and as an exhibitor, in order to present the results obtained through the unique implementation method of our technical platform used in the Call Center services. We were also keen to present the fundamentals that distinguish us from our direct competitors in this developing market segment” ...
more »

Valoris at Biz Days

Between 23d and 27th of October 2006, Valoris took part in the BIZ DAYS event, at the workshop: CALL-CENTERS – A SUCCESSFUL BUSINESS. The constant development of the Romanian market compels most of the companies to analyze the opportunity of outsourcing activities adjacent to their core business. Now, the need for professional contact center services raised the standards bar in ...
more »
Newsletter

Request a meeting Request an offer Request a call

News

  • Interview with Cristina Man, CEO Valoris Center: Which are the main trends of the European and global Outsourcing market? (dynamics in numbers, estimation and predictions) The ...
    read more

Testimonials

  • “We chose to collaborate with Valoris Center, because of the recommendations they received, and the client portfolio on the leasing segment which represent ...
    read more