They put their faith in us:
We chose to work with Valoris Center due to the positive recommendations that we’ve received and because the company already had a portfolio of clients from the leasing industry, which gave us proof about the effective communication that Valoris has with our target of clients. Thanks to the wonderful results that we’ve had, we’ve managed to develop our project, and we’re looking forward to outsource other BPO services at Valoris.
We appreciate the way Valoris manages the Call Center service, their employees attitude in the customer relationship, the flexible approach and, especially the end result. Valoris Center was successful in having a positive impact on our sales performance, which determined us to unfold many other common projects. We recommend Valoris Center as a trusted partner, both for the alternative sales funnels and for developing other BPO services.
We know that our goals are daring, but our strategy to achieve them is to keep a permanent contact with our consumers. We needed a qualified partner for making our customer satisfaction studies and Valoris convinced us that can provide the necessary information. Since 2008, Valoris is our only supplier for conducting these studies and we can say that our company’s positive output is also due to our partnership with Valoris.
We have been working with Valoris Center for over a year for our operations in Europe. Valoris solutions serve our needs regarding both prepaid cards and financial services for our clients in the United Kingdom, Germany, Spain, Italy and, recently, Canada. Valoris provides excellent support services and very good foreign languages speakers.
We have chosen Valoris Center taking into consideration the recommendations we have received. We believe that the competitive prices and the qualitative services are complementary, not divergent objectives. Valoris Center helped us reduce the data collection costs and offered us qualitative services.
We appreciate the way Valoris Center understood our business processes and how the company was able to meet our requirements providing quality information to our customers, the fact that there were no complaints from our clients and the company’s willingness to immediately resolve any type of situation that occurred. The services provided by Valoris are a real help for us in managing client relations, playing an important role in increasing the customer’s satisfaction level.