Clients of BPO Services and Contact Center Services

Industries

Banking&Finance
Using our contact center and SaaS services you can offer permanent support to your customers, making sure of driving their loyalty and constantly increasing their number.
Auto
Generate showroom traffic, constantly measure the satisfaction level of your customers and keep in  touch with them through all post-sale stages. Furthermore, you make sure that you have the right person, at the right place, by using our recruiting and personnel leasing services.
Utilities

Render support to your customers’ problems by being available to answer their calls 24/7/365 and measure their satisfaction level through customers surveys.

IT
Offer support services and implement loyalty and retention campaigns, in order to take your customer care processes to the next level.
Retail&E-commerce
By using up&cross-selling services and  order pickup&SaaS solutions, you will enhance the value of every customer interaction for both your company and your clients benefit. Using our recruitment & staff leasing services, you won’t have to worry during times when personnel fluctuations are high.
Pharma
If your patients well-being is your priority, we can ensure it through offering 24/7/365 pharma vigilance, back-office and info line services.
Media
Regardless of the chosen communication channel (phone, e-mail, chat, social media), you will ensure a continuous communication process with your clients through our contact center services.
Travel&Tourism
You make sure that every interaction with your customers, whether a booking or complaint request, is turned into a pleasant customer experience. In addition, by having 24/7/365 services you provide crisis management solutions.
Health Care
Offer to your patients a multilingual 24/7/365 health care service, as well as the possibility of managing emergency situations. By using the SaaS solutions you will ensure increased productivity by having easy access to information and advanced reporting and analysis capabilities adapted to your business.
Telecom
Increase sales, optimize processes and gain the loyalty of customers through our contact center, back-office and SaaS services.
Business Support Services
Through BPO services tailored to your business needs, you increase both the efficiency of your internal processes and the number of your clients.

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Banking&Finance
Prin intermediul serviciilor de contact center si SaaS oferiti clientilor dumneavoastra permanent suport, va asigurati de loialitatea acestora si cresteti constant numarul de clienti.

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Auto
Generati trafic in show-room, masurati constant nivelul de satisfactie al clientilor si sunteti in legatura permanenta cu acestia in toate etapele de post-vanzare. In plus, prin serviciile de recrutare&inchiriere personal va asigurati ca aveti omul potrivit la locul potrivit.

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Utilitati
Oferiti clientilor dumneavoastra o disponibilitate 24/7/365 pentru preluarea deranjamentelor si va asigurati de satisfactia acestora prin intermediul survey-urilor desfasurate.
IT
Prin intermediul seviciilor de suport si a campaniilor de loializare si retentie, grija fata de client trece la urmatorul nivel.

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Retail&E-commerce
Prin servicii de up-selling si cross-selling, preluare comenzi si solutii SaaS, valorificati fiecare interactiune cu clientul in beneficiul amandurora. Apeland la serviciile de recrutare&inchiriere personal stati fara griji in perioadele in care fluctuatia de personal este la un nivel ridicat.

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Pharma
Grija fata de pacient este prioritatea dumneavoastra pe care noi o asiguram prin servicii 24/7/365 de farmacovigilenta, back-office, infoline.

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Media
Indiferent de canalul de comunicare (telefon, e-mail, chat, social media) asigurati o legatura permanenta cu clientii dumneavoastra prin intermediul serviciilor de contact center.

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Travel&Tourism
Va asigurati ca fiecare interactiune pe care o aveti cu un client, indiferent daca este o solicitare de rezervare sau reclamatie, este transformata intr-o experienta placuta pentru client. In plus, prin serviciile oferite 24/7/365, asigurati managementul situatiilor de criza.

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Health Care
Oferiti pacientilor dumneavoastra serviciul de asistenta medicala multilingva, 24/7/365 precum si gestionarea situatiilor de urgenta. Utilizand solutile SaaS asigurati cresterea productivitatii, prin acces facil la informatii si functii avansate de raportare si analiza adaptate business-ului.
Telecom
Cresteti vanzarile, eficientizati procesele si fidelizati clientii prin serviciile de contact center, back office si SaaS.

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Business Support Services
Prin serviciile de BPO adaptate specificului dumneavoastra de business va asigurati de eficentizarea proceselor interne si cresterea numarului de clienti.

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Banking&Finance

Using our contact center and SaaS services you can offer to your customers permanent support, making sure of gaining their loyalty and constantly increasing their number.

Auto

Generate showroom traffic, constantly measure the level of your customers satisfaction and stay in permanent touch with them through all post-sale stages. Furthermore, you make sure that you have the right person at the right place by using our recruiting and personnel staff services.

Utilities

Render support to your customers’ problems by being available to answer their calls 24/7/365 and measure their satisfaction level through customers surveys.

IT

Offer support services and implement loyalty and retention campaigns, in order to take your customer care processes to the next level

Retail&E-commerce

Through utilizing up and cross-selling services and order pickup  and SaaS solutions, you will enhance the value of every customer interaction for both your company and your clients’ benefit. By using the recruitment & staff leasing services, you won’t have to worry during times when personnel fluctuations are high.

Pharma

If your patients well-being is your priority, we ensure it through 24/7/365 pharmacovigilance, back-office and info line services.

Media

Regardless of the chosen communication channel (phone, e-mail, chat, social media), you will ensure a continuous communication with your clients through our contact center services.

Travel&Tourism

You make sure that every interaction with your customer, whether a booking or complaint request, is turned into a pleasant customer experience. In addition, through having 24/7/365 services you provide crisis management solutions.

Health Care

Put at the disposal of your patients a multilingual 24/7/365 health care service, as well as the possibility of managing emergency situations. By using the SaaS solutions you will ensure productivity gains through easy access to information and advanced reporting and analysis capabilities adapted to your business.

Telecom

Increase sales, optimize processes and gain the loyalty of customers through our contact center, back office and SaaS services.

Business Support Services

Through BPO services tailored to your business needs, you increase both the efficiency of your internal processes and the number of your clients.

Why Valoris Center?

Efficiency

We respect our partners by offering them effective project management, first rate working processes and valuable expertise in our industry.

Experience

We provide our customers impeccable services that we have continuously refined during our 10 years activity in the BPO industry

Technology

System redundancy and quick and flexible project implementation are among the advantages of partnering with Valoris. The CISCO, Microsoft and HP equipment and solutions ensure the stability and efficiency of the entire activity.

Data security

Your data is safe by collaborating with Valoris. Our services comply to the PCI DSS standard, which represents one of the warranties we offer.

Adaptability

Your clients will interact with professionals who identify themselves with your company’s corporate values and culture, deed demonstrated by our collaboration with partners from 13 different industries.

Contact us now
We are always up for new challenges