Modern solutions for
powerful companies
24/7/365
Multichannel
B2C Accounts
B2B Accounts
Corporate Accounts
Customer Care
Contact Center
Multilingual Support
Technical Support
Healthcare
We offer 24/7 multichannel solutions, by phone, email, SMS, live chat, social media and video interactions. We can manage all your customers, no matter if they are B2C, B2B or corporate accounts. Everything with GDPR compliance.
We can cover all the services you need for your customers journey. Our team is prepared to generate the best leads, offer quality support for presales and sales and generate extra revenue with upsell techniques.
We help with keeping your customers satisfied and informed, by answering all their questions,
providing efficient technical support and the best solutions. We are fast, proactive and professional because we aim to offer the best in any interaction.Our business optimization solutions cover important fields from your company. We’ll deal with your back office, payroll and administrative tasks while you can focus on development. You’ll get better performance and lower costs overall.
Your business is unique, so we can come up with customized solutions that suit your company.Be prepared for disruptive markets and be ahead of your competition with our innovative solutions. We can help you to track all the aspects of the business with our professional CRM solutions. Check out our Innovation solutions now!
From a Start-up to a Successful Business Valoris story began on April 19th 2006, when we made the first call. Since then, we have been continuously growing, specializing in managing customer interactions effectively and we have been developing new working processes to serve more efficiently the needs of each project.
Our values
We are
flexible
We build
trust
We are
dedicated
We cultivate
autonomy
We put
safety first
We set high standards
Bronze Winner
Highly Commended
Business Services Company of the Year
3rd Place
Business Leaders in Customers Experience
Best Contact Center Manager
Through our customers' eyes
Dealer & Customer Relations Director
Auto Industry
“We appreciate the way Valoris Center understood our business processes and how the company was able to meet our requirements providing quality information to our customers, the fact that there were no complaints from our clients and the company’s willingness to immediately resolve any type of situation that occurred. The services provided by Valoris are a real help for us in managing client relations, playing an important role in increasing the customer’s satisfaction level.”
Senior Researcher
Marketing Research
“We have chosen Valoris Center taking into consideration the recommendations we have received. We believe that the competitive prices and the qualitative services are complementary, not divergent objectives. Valoris Center helped us reduce the data collection costs and offered us qualitative services.”
Customer Service Director
Telecom Industry
“We have been working with Valoris Center for over a year for our operations in Europe. Valoris solutions serve our needs regarding both prepaid cards and financial services for our clients in the United Kingdom, Germany, Spain, Italy and, recently, Canada. Valoris provides excellent support services and very good foreign languages speakers.”
Post Sales Service Manager
Auto Industry
“We know that our goals are daring, but our strategy to achieve them is to keep a permanent contact with our consumers. We needed a qualified partner for making our customer satisfaction studies and Valoris convinced us that can provide the necessary information. Since 2008, Valoris is our only supplier for conducting these studies and we can say that our company’s positive output is also due to our partnership with Valoris.”
Customer Retention Director
Telecom Industry
“We appreciate the way Valoris manages the Call Center service, their employees attitude in the customer relationship, the flexible approach and, especially the end result. Valoris Center was successful in having a positive impact on our sales performance, which determined us to unfold many other common projects. We recommend Valoris Center as a trusted partner, both for the alternative sales funnels and for developing other BPO services.”
Operations Director
Banking Industry
“We chose to work with Valoris Center due to the positive recommendations that we’ve received and because the company already had a portfolio of clients from the leasing industry, which gave us proof about the effective communication that Valoris has with our target of clients. Thanks to the wonderful results that we’ve had, we’ve managed to develop our project, and we’re looking forward to outsource other BPO services at Valoris.”
Prin ochii clientilor nostri
Dealer & Customer Relations Director
Auto Industry
“We appreciate the way Valoris Center understood our business processes and how the company was able to meet our requirements providing quality information to our customers, the fact that there were no complaints from our clients and the company’s willingness to immediately resolve any type of situation that occurred. The services provided by Valoris are a real help for us in managing client relations, playing an important role in increasing the customer’s satisfaction level.”
Senior Researcher
Marketing Research
“We have chosen Valoris Center taking into consideration the recommendations we have received. We believe that the competitive prices and the qualitative services are complementary, not divergent objectives. Valoris Center helped us reduce the data collection costs and offered us qualitative services.”
Customer Service Director
Telecom Industry
“We have been working with Valoris Center for over a year for our operations in Europe. Valoris solutions serve our needs regarding both prepaid cards and financial services for our clients in the United Kingdom, Germany, Spain, Italy and, recently, Canada. Valoris provides excellent support services and very good foreign languages speakers.”
Post Sales Service Manager
Auto Industry
“We know that our goals are daring, but our strategy to achieve them is to keep a permanent contact with our consumers. We needed a qualified partner for making our customer satisfaction studies and Valoris convinced us that can provide the necessary information. Since 2008, Valoris is our only supplier for conducting these studies and we can say that our company’s positive output is also due to our partnership with Valoris.”
Customer Retention Director
Telecom Industry
“We appreciate the way Valoris manages the Call Center service, their employees attitude in the customer relationship, the flexible approach and, especially the end result. Valoris Center was successful in having a positive impact on our sales performance, which determined us to unfold many other common projects. We recommend Valoris Center as a trusted partner, both for the alternative sales funnels and for developing other BPO services.”
Operations Director
Banking Industry
“We chose to work with Valoris Center due to the positive recommendations that we’ve received and because the company already had a portfolio of clients from the leasing industry, which gave us proof about the effective communication that Valoris has with our target of clients. Thanks to the wonderful results that we’ve had, we’ve managed to develop our project, and we’re looking forward to outsource other BPO services at Valoris.”
