Insurance: Telesales

Call Center Consulting

15 March 2018

Advertising: Lead generation

13 May 2018

Insurance: Telesales

About the partner

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Industry: Insurance;

A company from the insurance and investments management market having a powerful activity in 18 countries from Europe and Asia;

The company leads the insurance and the private retiring pensions market in Romania;

It is among the top five companies from the mutual fund management segment.

Challange

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Reducing the partners staff costs;

Growing sales of the company’s insurance products.

Collaboration figures

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Collaboration started in October 2014;

Success rate of telesales campaigns: >15%;

Contacted clients: 10.000/month;

Insurance policies sold by phone: 1500.

100%

Solutions

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Developing a telesales service with a team of specialists who have completed IMA certification courses for properly selling insurance products;

Defining a sales management process to ensure surpassing the established objectives.

Results

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Success rate: 16%, 6% higher than the established target.

Contact us now
We are always up for new challenges

CONTACT

Call Center Consulting

Advertising: Lead generation

Insurance: Telesales

About the partner

Industry: Insurance;

A company from the insurance and investments management market having a powerful activity in 18 countries from Europe and Asia;

The company leads the insurance and the private retiring pensions market in Romania;

It is among the top five companies from the mutual fund management segment.

Challange

Reducing the partners staff costs;

Growing sales of the company’s insurance products.

Collaboration figures

Collaboration started in October 2014;

Success rate of telesales campaigns: >15%;

Contacted clients: 10.000/month;

Insurance policies sold by phone: 1500.

100%

Solutions

Developing a telesales service with a team of specialists who have completed IMA certification courses for properly selling insurance products;

Defining a sales management process to ensure surpassing the established objectives.

Results

Contact us nowWe are always up for new challenges

Contact us now
We are always up for new challenges