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What is it like to be a Customer Support Agent

You may have heard about it from friends or coworkers or seen ads for positions with titles like “customer support agent,” “customer service agent,” “customer care agent,” and others with similar meanings. Given that you are unsure of the specifics of the position, are you convinced to apply?

Well, each position is unique, and every project has special requirements. We’d like to give you an overview of what an agent performs daily.

To better understand what it’s like to be a customer support agent, we’ve created an infographic that can be found below.


We believe that we have given you a more comprehensive understanding of what it means to be a Customer Relations Agent. Visit our careers page to apply for a position.