Skip to content

Call Center Consulting

Our proven contact center experience can be put into the service of companies willing to develop or improve internal customer interaction processes.

We are a full service contact center, and we have been interacting with our client’s customers since 2006, via telephone, email, live chat, SMS and fax. Therefore,  we are in the perfect position to deliver professional consultancy services for companies interested in increasing the customer satisfaction.

We have more than 45 clients in 10 different industries, and that made us understand that every single company and its customers are unique, so implementing a general strategy is not an option. Therefore, we only offer custom solutions, according to every client’s specific needs, services or desired results.

Moreover, if your company doesn’t have the necessary technical solutions yet, we can provide you with software solutions for management and reporting contact center activities.