Back-office solutions
OUR CUSTOMER
Our partner is an international advisory and management company, with more than 50 years of experience in implementing programs with financial and social impact all over the world.
They needed support to manage contracts, expenses, invoices, payments, and financial reports.
OUR SOLUTION
The solution we provided consisted of: taking over the most repetitive, time-consuming back-office tasks and redesigning the process to establish efficient workflows. Additionally, we took over the task of sending reports, ensuring the client had a clear overview of the workflows and tasks, and we made sure to cover the back-office tasks for all the regions where our partner operated.
RESULTS
We successfully managed two critical tasks for our partner—processing invoices and staff expenses, as well as reviewing financial reports for grant-funded partners. Through our organized approach, we continuously improved the quality of our work over time. This led to a significant reduction in the processing time for administrative tasks compared to when they were handled internally by the client. Throughout our partnership, we remained responsive, professional, and committed to delivering error-free, high-quality results.
