Managing data through back-office solution

Valoris Center approach for paper documents digitization

OUR CUSTOMER

Our partner is a telecommunications company among the leading providers in Europe.

The company had a solid database that was essential for daily operations. Thus, the need arose to digitize the data in a secure environment compliant with GDPR regulations.

OUR SOLUTION

This project involved back-office activities and required a high degree of productivity and attention to detail.

A highly productive team was required due to the complexity of the project and the ambitious deadline.

We quickly implemented our solution as the deadline was tight. The team was assembled in two weeks, with agents selected with attention to detail and typing skills, productivity-oriented. The work was carried out at Valoris headquarters, on a secure network to manage sensitive data.

RESULTS

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Productivity rate
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Error rate
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Documents

We successfully handled highly confidential information within the designated timeline.

Through our collaboration, a digital database was established to streamline the data management.

We prioritized a secure work environment and upheld the morale of our agents throughout the entirety of the project.

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