Businesses need answering service providers because they offer 24/7 availability, expert customer support, and scalability. They provide affordable options that let companies concentrate on their core competencies while keeping a professional image. Answering services minimize missed calls, manage emergency situations, and even provide multilingual assistance.

There are many companies offering this type of service, but our team at Valoris Center is considered one of the best in the market today! We collaborate with clients from all over the world, providing the finest service based on their requirements, particular timetables, and spoken languages (English, French, Spanish, Italian, German, Hungarian, Bulgarian, Russian, Serbian, Romanian and Slovenian).

Today, we are looking to cement our legacy in the industry as we introduce our latest Clutch award! We’ve been named as one of the game-changing Answering Services Companies on their platform. This is such an incredible award and we are overjoyed to be one of the recipients of this amazing accolade.

For those of you who aren’t familiar, Clutch is an established platform in the heart of Washington, DC, committed to helping small, mid-market, and enterprise businesses identify and connect with the service providers they need to achieve their goals.

We would like to thank Clutch and their team for considering us for this amazing list. Our company decided to celebrate this momentous occasion by showcasing some of the best reviews on our Clutch profile! Here they are:

“Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.” Oleg Mironov, Customer Services & Support Manager at KYOCERA

“90% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested. We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.” Andrei Paraschiv, CRM Lead at Toyota Romania

Contact us now. We are always up for new challenges!

If you are looking for a new job, you have come to the right place!

At Valoris, we know that the team you are a part of is essential for your daily motivation and developing a successful career. 

Valoris Center has 17 years of expertise in the BPO industry and a team of qualified professionals who provide our partners with outstanding outcomes.

As a result, we are a group of Super-Heroes looking for new recruits. This article provides five good reasons to join the Valoris Community. 

1. Organizational culture

We have a set of values ​​that we live by every day: Flexibility, Trust, Dedication, Autonomy, Safety, and High Standards. We like to plan ahead and have established our values, using our past accomplishments as a guide to help us achieve as many successes as possible. 

In this company, you will come into touch with people willing to try new things, who will sympathize with you, and who will be ready to assist you anytime you need it, so don’t hesitate to ask for support! Additionally, our workplace supports diversity and inclusion in a safe environment. The secret to a better world is acceptance!

Visit this page to learn more about inclusion and diversity at Valoris.

We also care about our community and seek to support as many causes as possible. We were involved in various activities over the years and have donated to and sponsored individuals in need as a result. You may discover the most recent actions here and here.

2. Recognition

Every teammate at Valoris is encouraged to express their opinions. We support innovation and believe that all ideas are valid. You will find many people who will show their appreciation and help your ideas among us. 

As a result, we’ll encourage you to believe in your abilities, always communicate your opinions, and learn new skills whenever you meet challenging circumstances at work.

3. The team 

Do you know the recipe for a productive team? To make a difference, you need to be passionate about what you are doing. 

Everyone wants to be a part of a team that constantly motivates and inspires them. When we ask our Valoris colleagues what they like most about Valoris, they inevitably say the team. In our company, you will establish meaningful connections with people you will come into contact with and learn a lot from them, both in terms of your professional career and daily life. Moreover, when a team builds connections, teamwork between the members will become much more natural and creative views will flow!

It’s like when you were in college, and you had to work on a project in a team. You enjoyed working with your friends, didn’t you? At Valoris, you will make many beautiful and constructive friendships that will help you in the various projects that you carry out in the company.

4. A pleasant workplace

We all know that we spend a significant amount of time at work. Therefore, it is essential to be happy in the workplace. Have you ever imagined what it might be like to work in a position that you are genuinely passionate about?

When we pursue our passions, we don’t experience time pressure, boredom, or the feeling that we must get up and go to work today. Luckily, we can choose a career that provides us a healthy and pleasant working environment. 

What if we told you that you could enjoy your work time? For example, the Valoris Olympics, our annual event with various funny challenges, is only one of the many internal events that Valoris organizes. Spoiler alert! We have prizes as well! Check this year’s edition here!

5. Opportunities for advancement in your career 

Human nature means constantly seeking improvement. We want to push ourselves to become our best version and meet as many goals as possible. You will experience various opportunities in your career, such as training programs for your professional and personal growth or job promotions. These offer you the chance to advance in your employment. 

Employees’ journey, since the beginning of employment, has always been valued within the Valoris Community. Whenever we witness our coworkers getting promoted, we are pleased to celebrate their performance. The newest success stories can be found here and here.

If we’ve even intrigued your curiosity, we encourage you to visit our careers page and would be glad if you joined the Valoris team!

We are delighted to reveal to you Valoris’ successful stories! Today we’d like to introduce you to one of our superheroes, Lorena – Team Leader. Discover her journey and get inspired!

1. What do you think we should know about you? Could tell us more about yourself?

It is really challenging for me to describe who I am because I can be many different things, and it greatly relies on how other people see me. I frequently appear arrogant because I refrain from joining conversations or groups when I’m not invited. I can be impulsive and very chatty (sometimes too chatty), but if you’re patient, after 5 minutes of rambling, I review what I said and make the necessary corrections. I’m stubborn and fight till the end if I’m confident in my position. I have great faith in who I am and my abilities, which has served me well in various circumstances.

I focus best when I’m under pressure and when I have to make spur-of-the-moment decisions.

2. Where did you graduate from and what are your plans?

I graduated from the Faculty of Letters, specializing in Communication and Public Relations.

3. What was your childhood dream?

I had no particular dream; I had no desire to be a princess, an astronaut, or a doctor. As a result, I’ve graduated from the university mentioned above. Even at the last minute, I could not decide where to apply, so I concentrated on my strengths and decided I could effectively interact and communicate with people. So, here I am.

4. Do you have any hobbies? What do you do in your spare time?

Being a mom takes up a lot of my time, but when I’m not doing that, I enjoy playing video games, going on walks in the woods, hanging out with friends, and talking about whatever makes me feel good at the time.

5. Do you have a motto? If so, which one?

If you haven’t figured it out already – I don’t have a plan, I don’t follow one, I go with the flow. If there is a motto for this, I haven’t looked for it, maybe you can tell me. 😊

6. When did you join the Valoris team?

In November 2022, about 7 months ago.

7. How was your experience while working for Valoris so far?

In November, I began working as a call center agent. In June, I was promoted to Team Leader on the same project. It is important to note that this is my first actual employment; before this, I was a student, and after that, I was busy raising my little child. Working from home was and still is essential to me.

Thanks to how the interviews were conducted and the interviewers’ attitudes, I already had a favorable impression of the business. Next, everything moved along quite linearly. I appreciate that everyone understands what they must do without getting in each other’s way and that nobody will put pressure on you if you focus on producing a sound output in the eight hours of work. Moreover, everyone understands if you’re having a more demanding day and regardless of one’s position, everyone is allowed to speak freely here.

8. What do you love most about us?

For me, it is crucial to have no pressure,  to perform at work calmly and with freedom of movement, to take time off if an emergency arises, and to have someone I can talk to for urgent matters. I’m glad to report that all the requirements have been met thus far. I want to emphasize that even if there are times when my job is demanding, I never felt that I could not finish it, that I was overworked, or that I did not want to log in the next day. I work with love.

9. Finally, what message do you have for your colleagues?

To take on every opportunity, to remain hopeful even in the most challenging circumstances, and to refrain from taking on issues that are not their responsibility or don’t depend on them. To speak up with confidence and trust their capabilities and potential. Additionally, they should concentrate on their priorities and well-being because they can spread that good vibe to people around them.

Together with the Children’s Day Centre “Casuta Sperantei” from Pantelimon, we organized an event in June, to bring a smile to the kids’ faces. For the occasion, we have chosen June 16, the last day of school and we celebrated together the start of the summer vacation.

What is the Children’s Day Centre “Casuta Sperantei” in Pantelimon?

It is an institution that actively supports children from disadvantaged families, who are at risk of social exclusion, and whose incomes are insufficient to cover their needs. The center provides children with social care, education, recreation, socialization, and counseling activities. The final goal of the center is to prevent school and family dropouts.

At Valoris Centre, we share this institution’s commitment to children’s education and well-being. We desire to be near them and to support the local communities near us.

What games and activities have we planned for the kids?

To bring joy to the children, we planned a suite of recreational activities and called it Valoris mini-Olympics. The event was inspired by our annual company competition, known as the Valoris Olympics, where employees from all around the country compete for attractive rewards.

We were extremely pleased to spend time with the children, who were very open and willing to participate in all the competition’s challenges. Some of the children who attended the event had birthdays around this date; therefore, we even organized a small party for them. We had a tremendous time together and hope to repeat it soon. We also held an awards ceremony at the end, where all the kids received prizes. Our wish was to show appreciation for each of them, so we joyfully and supportively celebrated the competition’s finale together.

Furthermore, the Children’s Day Centre “Casuta Sperantei” from Pantelimon received 20 completely functional computers from Valoris Centre, which are already in use by our little friends.

We also asked our coworkers at the Valoris Centre to donate books so that we could build up a library for the kids from the “Casuta Sperantei” Centre in Pantelimon. This is just one of the activities we have planned for the kids.

We thank our partners Joy Party Place for hosting and Marel Catering for the delicious cake!

June was full of energy and good vibes at Valoris Center because we celebrated together the 11th edition of the most beloved Valoris’s trademark event: the Olympics.

This year’s Olympics were held on June 10, which was a great day. The surprises kept arriving, and the weather was lovely. As in previous years, we planned challenges to assess the level of teamwork and cooperation among the contestants who signed up for this event.

Eight teams entered the contest, each prepared to do their best to win the top prize. Of course, we also surprised them with creative challenges.

1.Minesweeper

We began the first challenge, where our teammates needed to pay close attention. They had to stay on a path during the entire game without stepping on any “mines” that were concealed. The competitors managed to cross the finish line with much talent and focus.

2.Traffic jam

We wanted to see how successfully the teams could work together through this test. We anticipated this stage would be difficult for them, but our teammates proved us wrong by quickly completing the “Traffic Jam” task.

3.Snake

Coordination was the main component of this challenge. Our colleagues had to navigate a route full of obstacles. Nothing unusual so far, but to ratchet up the competition, the contestants were required to perform the test while wearing blindfolds and were forbidden from speaking. The last person in line was the only one who could see the path and direct the other teammates.

4. Space Panic

Four participants completed a route while wearing blindfolds, with the help of two colleagues who could see the field. The group of four had to gather some balls and toss them into a basket.

5.Elephant Shower

After their effort on a hot day, we decided to cool down our competitors a little! To make the game even more interesting, two of them had to throw water from glasses from a distance into a bucket supported by the rest of the four teammates. Do you think precision was their strong point?

6.The final: Splash & Dash 

The grand final was divided into two parts: the first required the competitors to use a sponge to collect water in a bucket, and for the second one they used the water to move a ping-pong ball from one glass to another.

Surprise Contest

There were many surprises at the Olympics, and we also had a special challenge for all the Valoris employees. It was the ideal opportunity to demonstrate how to have fun and succeed, whether you were on a team or not.

Congratulations to all the colleagues that took part in the 2023 Valoris Olympics! We look forward to seeing you at the following edition!

Regardless of where you are in your career—whether you’re just getting started or already have some experience—it’s crucial to always be aware of your options for growth, both personally and professionally. This is essential for a successful career.

Companies nowadays offer their employees such opportunities in the form of benefits. The best way to maximize your abilities and talents is to enroll in courses that emphasize personal and professional growth. You will always be one step closer to landing the career you want by taking part in these courses.

Read this post for a new perspective on personal and professional growth if you want to broaden your horizons and learn how to continuously enhance your performance.

Pay attention to the job description!

Since the job ad is the first thing you see when you start looking for a job, we recommend you pay attention to it. Along with a description of the position, the advertisement will also include a list of benefits the company offers if you decide to apply and eventually get hired there.

We encourage you to apply for possibilities that provide you with such advantages because the personal and professional development courses that businesses offer are crucial for your career. The companies with the most promotion opportunities are the ones that invest in the professional growth of their staff.

At Valoris, we strongly encourage and nurture the professional growth of our employees; each one has multiple opportunities to advance, and frequent promotions within the company are taking place. For instance, last year, 47% of the promoted colleagues became team leaders.

Learn how taking courses in personal and professional development can benefit you!

You might be asking why you should consider this element. You will get personal and professional rewards for developing or acquiring new skills. These new abilities you acquire or those you have the chance to develop will set you apart from the competition and give you genuine advantages. Among them, it is worth mentioning:

• career promotion;
• advancing to a leadership position;
• acquiring skills that will make your daily work easier.

Moreover, the training sessions support your professional development, but much of the information also benefits your personal growth.

At Valoris Center, we prioritize your professional and personal growth and take your ongoing motivation seriously. By setting up a welcoming workplace, we enhanced passion and enthusiasm among our staff, as people are driven to produce outstanding results. We contribute to our coworkers’ training through courses in communication, time management, empathy, feedback (how to give and receive feedback), and many other topics since we have high expectations and want to provide them with good training. Here, you will learn efficient skills that can apply to any interaction, whether at work or in your personal life.

Step outside your comfort zone!

We encourage you to consider and participate in opportunities to advance your development the next time they arise. You have nothing to lose and much to gain—including new professional credentials, experience, and abilities. You will only know if it suits you once you try something.

Everything depends on you and the objectives you set for yourself at the start of the journey. Keep sight of why you got started and invest in your career by taking advantage of the many opportunities for personal and professional growth that your workplace provides. You’ll not only consistently advance and become a better version of yourself, but you’ll also work more effectively and thus feel more confident in your skills.

We hope that we did our best to offer some support to you. Visit our careers website to learn more about how you can advance your career with Valoris.

At Valoris, you make your career the way you like!